HELPING YOU THROUGH LIFE'S JOURNEY

Compassionate Hospice CARE in Parma

COMFORT AND CARE IN Parma

At Journeys Hospice, our mission is to provide comprehensive, coordinated care to individuals with life-limiting illnesses and their families throughout Parma. It is the role of hospice to maintain the patient's dignity, serve their needs emotionally, physically, and spiritually to the highest degree possible and feasible, and lend both moral and physical support to the family. Include hospice care in the dying process to be assured of strong and caring support. Click the button below to learn more about what hospice is.

WHAT IS HOSPICE?

The Journeys Approach to Hospice Care


Because the care needs of a dying patient include more than the medical treatment of a disease, a team approach is taken in hospice care. Each team member has a role to play in addressing the physical, emotional, and spiritual needs of patients, their families, and caregivers. The Journeys team consists of nurses, bath aides, social workers, chaplains, bereavement care, volunteers, and a medical director. If you would like to know more, please contact us today.

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Our COMPREHENSIVE Services

It is a myth that hospice is a place. Hospice is provided wherever a patient may live. "Home" may be anywhere the patient chooses to live, including the patient's home, assisted living facility, or other long-term care facility. Wherever home is for you or your loved one, Journeys Hospice can provide complete supportive care. Our services include:

  • Scheduled clinical visits
  • 24 HR Nursing on-call
  • Pain/symptom management
  • Family training and education on end-of-life care
  • Assistance with advanced directives: POA, living wills, and DNR
  • Spiritual care
  • Volunteer services
  • Bereavement care and follow-up
  • Medication and supplies related to a terminal diagnosis
  • Durable medical equipment such as a hospital bed, walker, wheelchair, etc.
  • And much more!

COMFORT CARE

Comfort care from a dedicated and caring team can make a meaningful difference for those facing the end of life and for their loved ones. The hospice team can reduce physical pain, ease emotional and spiritual suffering, and facilitate financial and legal activities as needed.

TEAM OF SUPPORT

Hospice care received in the home gives patients and family members the peace and comfort of familiar surroundings and the closeness of friends and loved ones. The support needed to make this possible is provided by Journeys Hospice’s team of professional and volunteer staff.

PAIN & SYMPTOM CONTROL

Care is focused on pain management and symptom control. This approach allows the patient to continue normal activities as long as possible and encourages family members to be present and to participate in the patient’s care.

ALL-IN-ONE SERVICES

All services of the hospice team, as well as medications and durable medical equipment necessary for the comfort of the patient, are included under insurance coverage.

Our Recipe for Success

Journeys Hospice Inc. provides valuable options for improving the quality of life for people facing a life-limiting illness.

We are locally owned and operated by a registered nurse with many years of experience in hospice and palliative care.

We believe smaller is better, and as a result, we are able to give more attention to fewer patients.

We believe in continuity of care, so patients are followed by the same nurse for the duration of service.

We accept patients who meet qualifications regardless of financial circumstances.

We provide support and pastoral care for patients, spouses, and family members.

We pay for most medications and supplies related to the terminal diagnosis, as well as durable medical equipment such as a hospital bed, walker, wheelchair, etc.

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Bereavement Care at Journeys Hospice

Compassion   -   Knowledge   -   Presence

Our journeys with loss and grief will break our hearts, but with the support of compassionate caregivers, we can find our way even through "the valley of deep darkness."

To provide the best possible care to bereaved patients, family members, and friends, Journeys Hospice offers the following bereavement services:

 

  1. Assistance in making a full assessment of your bereavement resources and needs in collaboration with patients, family members, and the interdisciplinary hospice team, initially upon admission to hospice, when significant changes occur in the patient's situation, and again upon the patient's death.
  2. Bereavement support, as indicated by your assessment, may include:
  3. visits or phone calls by the bereavement coordinator or other team members for emotional or educational support
  4. providing educational and inspirational resources
  5. planning for services and final arrangements
  6. facilitating funerals, memorial services, and celebrations of life for the family and/or caregivers
  7. referral to other appropriate services
  8. A thirteen-month follow-up after your loved one's death in accordance with your needs and wishes, which may include:
  9. periodic phone calls and/or mailings
  10. visits with family members and caregivers
  11. referral as needed and requested

For more information, please contact our Bereavement Care Coordinator at 208-461-3035.

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Resource Links

KIDSAID

A safe place for kids to help each other deal with grief and loss. It's a place to deal with feelings in our e-mail support group, to share and view artwork and stories, and for parents and kids to ask questions and find answers.

Hospice Net is also listed on our links page as a hospice care resource, but we list it here again because its section on bereavement is excellent.

Treasure Valley Team

Dr. Steven Koga, MD

Medical Director


Jessica Velasquez, RN

Owner, and Administrator


Malorie Binder

Office Manager


Dean Hummer

Human Resources, Billing, Accounts Payable

Kevin Wood

Community Relations Director


Jeni Conn NP 

Nurse Practitioner


Jasmine McCoy RNCM

Hospice Nurse, Case Manager


Tracey Burkheart 

Administrative Assistant


Robin Babbitt, RN

Hospice Nurse


Darcie Ineck, RNCM

Hospice Nurse, Case Manager


Joshwa Bedford, MDIV

Hospice Chaplain & Volunteer Coordinator


Melissa Whetten-Meyers, LMSW

Social Worker & Bereavement Coordinator

Linda Reyna, CNA

Hospice Aide


Lilly Abundez, CNA

Hospice Aide


Lavonne Meeks, RNCM

Hospice Nurse, Case Manager


Mountain Home Team

Bobbie Spencer, RN
Hospice Nurse Case Manager, Director of Nursing


Melanie Bate, RN

Hospice Nurse, Case Manager


Brenda Tapp, BSW

Social Worker

Gaylene Sanchez, CNA
Hospice Aid


Jason Spencer

Community Relations


Tina Willaims, NP
Nurse Practitioner

Volunteers at Journeys Hospice

Volunteers are an added support to caregivers and their families, helping them cope. Often, a caregiver or patient may be more comfortable talking about dying with a trained volunteer than with their own family. Volunteers give families and caregivers a much-needed break and the opportunity to take care of themselves so they can remain healthy. Click the button below to learn more about volunteers at Journeys Hospice.

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WHY CHOOSE JOURNEYS HOSPICE?

At Journeys Hospice, we are committed to providing Parma with the best possible hospice care for those facing the final stages of a serious illness. Our qualified and compassionate hospice staff provide comprehensive hospice services, treating you and your loved ones with dignity and respect while in hospice care. Contact our hospice staff today to learn more.

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Frequently Asked Questions

Have any questions? We're here to help.

  • When should a decision about entering a hospice program be made and who should make it?

    At any time during a life-limiting illness, it is appropriate to discuss all of a patient's care options, including hospice. By law, the decision belongs to the patient. Understandably, most people are uncomfortable with the idea of stopping an all-out effort to "beat" their disease. Hospice staff members are highly sensitive to these concerns and are always available to discuss them with the patient, family, and physician.

  • Should I wait for our physician to raise the possibility of hospice or should I raise it first?

    The patient and family should feel free to discuss hospice care at any time with their physician, other healthcare professionals, clergy, or friends.

  • What if our physician doesn't know about hospice?

    Most physicians know about hospice. If your physician wants more information, it is available from the American Academy of Hospice and Palliative Medicine, medical societies, state hospice organizations, local hospices, or the National Hospice and Palliative Care Organization helpline at 1-800-658-8898. In addition, physicians and all others can also obtain information on hospice from the American Cancer Society, the American Association of Retired Persons, and the Social Security Administration.

  • Can a hospice patient who shows signs of recovery be returned to regular medical treatment?

    Certainly, if improvement in the condition occurs and the disease seems to be in remission, the patient can be discharged from hospice and return to aggressive therapy or go on about his or her daily life. If a discharged patient should later need to return to hospice care, Medicare and most private insurance will allow additional coverage for this purpose.

  • What does the hospice admission process involve?

    One of the first things hospice will do is contact the patient's physician to make sure he or she agrees that hospice care is appropriate for this patient at this time. (Hospices may have medical staff available to help patients who have no physician.) The patient will also be asked to sign consent and insurance forms. These are similar to the forms patients sign when they enter a hospital. The so-called "hospice election form" says that the patient understands that the care is palliative (that is, aimed at pain relief and symptom control) rather than curative. It also outlines the services available. The form Medicare patients sign also tells how electing the Medicare hospice benefit affects other Medicare coverage for a life-limiting illness.

  • Are there any special equipment or changes I have to make in my home before hospice care begins?

    Your hospice provider will assess your needs, recommend any necessary equipment, and help make arrangements to obtain it. Often, the need for equipment is minimal at first and increases as the disease progresses. In general, hospice will assist in any way it can to make home care as convenient and safe as possible.

  • How many family members or friends does it take to care for a patient at home?

    There's no set number. One of the first things a hospice team will do is prepare an individualized care plan that will, among other things, address the amount of care a patient needs. Hospice staff will visit regularly and are always accessible to answer questions and provide support.

  • Must someone be with the patient at all times?

    In the early weeks of care, it is usually not necessary for someone to be with the patient all the time. Later, however, since one of the most common fears of patients is the fear of dying alone, hospice generally encourages someone to be there continuously. While family and friends must be relied on to provide most of the care, hospices do provide volunteers to assist with errands and to provide a break and time away for major caregivers.

  • How difficult is caring for a dying loved one at home?

    It's never easy, and sometimes it can be quite hard. At the end of a long, progressive illness, nights, especially, can be very long, lonely, and scary. So, hospices have staff available around the clock to consult with the family and to make night visits as appropriate.

  • Is hospice covered by insurance?

    Hospice coverage is widely available. It is provided by Medicare nationwide, by Medicaid in some 47 states, and by most private health insurance policies. To be sure of coverage, families should, of course, check with their employer or health insurance provider.

  • What specific assistance does hospice provide home-based patients?

    Hospice patients are cared for by a team of doctors, nurses, social workers, counselors, home health aides, spiritual caregivers, therapists, and volunteers, and each provides assistance based on his or her area of expertise. In addition, hospices help provide medications, supplies, equipment, hospital services, and additional helpers in the home, as appropriate.

  • Does hospice do anything to make death come sooner?

    Hospices do nothing, either to speed up or slow down the dying process. Just as doctors and midwives lend support and expertise during the time of childbirth, so hospice provides its presence and specialized knowledge during the dying process.

  • Is the home the only place hospice care can be delivered?

    No. Although hospice services are delivered in a personal residence, some patients are cared for in nursing homes or hospice centers.

  • How does hospice "manage pain"?

    Hospice nurses and doctors are up-to-date on the latest medications and devices for pain and symptom relief. In addition, physical and occupational therapists assist patients to be as mobile and self-sufficient as possible, and they are often joined by specialists trained in music therapy, art therapy, diet counseling, and other therapies. Hospice believes that emotional and spiritual pain are just as real and in need of attention as physical pain, so it addresses these as well. Counselors, including spiritual caregivers, are available to assist family members as well as patients.

  • What is hospice's success rate in battling pain?

    Very high. Using some combination of medications, counseling, and therapies, most patients can attain a level of comfort that is acceptable to them.

  • Will medications prevent the patient from being able to talk or know what is happening?

    Usually not. It is the goal of hospice to help patients be as comfortable and alert as they desire. By constantly consulting with the patient, hospices have been very successful in reaching this goal.

  • Is hospice affiliated with any religious organization?

    Hospice care is not an offshoot of any religion. While some religious organizations have started hospices (sometimes in connection with their hospitals), these hospices serve a broad community and do not require patients to adhere to any particular set of beliefs.

  • If the patient is not covered by Medicare or any other health insurance, will hospice still provide care?

    The first thing hospice will do is assist families in finding out whether the patient is eligible for any coverage they may not be aware of. Barring this, most hospices will provide care for those who cannot pay, using money raised from the community or from memorial or foundation gifts.

  • Does hospice provide any help to the family after the patient dies?

    Hospice provides continuing contact and support for family and friends for at least one year following the death of a loved one. Most hospices also provide supportive services for anyone in the community who has experienced the death of a family member, a friend, or a loved one.

  • If the patient is eligible for Medicare, will there be any additional expenses to paid?

    Medicare covers all services and supplies related to the life-limiting illness for the hospice patient. In some hospices, the patient may be required to pay a 5% "co-payment" on the medication and a 5% or $5 "co-payment" for respite care. You should find out about any co-payment when choosing a hospice.

Why people believe in us

“I can't say enough about Jessica, and her support staff through the passing of my Mothering. I called and they were at my home within and hour to help us transition into Hospice care. From day one they were here for everything we needed and continued to follow up after my Mother passed to make sure myself and my family were doing ok.Journey Hospice is Amazing. Loving and caring when you need them most!”

Daphne K.

“When journeys hospice assisted with my grandmother 14 years ago they left a wonderful impression on me.  Now my father is needing hospice and I didn't Have to think twice in the decision to choose journey's hospice again. Nursing, owner and all staff were wonderful.  And they will be again. Thank you journey's!”

Mary E.

"Journeys Hospice achieved optimal levels of performance in all areas with our recent need for hospice services for grandma.  Speed of setting up services, equipment delivered, medications and nursing services all within Hours of hiring.  The owner met with us personally at 8pm and stayed with us until we felt comfortable.  All services were very appreciated.   Thank you for a job well done."

Reach Out To Us

Our office hours are 8 a.m. to 5 p.m. Monday through Friday. We have a nurse on call 24 hours a day. Contact us by phone at 208-461-3035208-461-3035 or send us a message using the form below.

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